How To Spa
PREPARING FOR YOUR SPA VISIT
As part of our environmental waste reduction program we encourage spa guests to bring own reusable light weight indoor shoes/ flip flops or slippers also as part of our single use plastic reduction program we also encourage guests to bring your own refillable water bottle which can be refilled in our spa rehydration station.
Upon Arrival
We recommend you enjoy our thermal suite for one hour prior to your treatment. Please arrive at least 15 minutes before treatment time to allow time to change and to complete a consultation form.
No.1 Spa Etiquette
The spa ethos at No.1 is one of tranquility & relaxation. Clients will be provided with a locker, robe, slippers & a towel. Swim wear is advised to enjoy heat treatments.
Pregnancy Treatments
We offer a range of customised Pregnancy Treatments for nursing & expectant mothers.
During this delicate time, it’s important that your spa experience and treatment meets your specific needs, so please let us know at time of booking if you are focusing on fertility or if you are pregnant.
We will send you an online consultation form to complete and return prior to your spa visit.
For your safety, the Organic Precious Moments & Organic Prenatal Voyager Treatments are only suitable after the first trimester of pregnancy.
Please note that during pregnancy the full use of our spa thermal suite is not recommended, however you are always welcome to relax in The Snooze Room or soak your feet in our Sole Pool Foot Baths.
Spa Facilities at No.1
Separate male & female changing rooms, unisex thermal suite and private spa suite including bathing room and wellness & treatment suite.
OUR CANCELLATION POLICY
We have a strict 48 hour cancellation policy. Treatments cancelled within these 48 hour periods will incur 100% charge. Credit card details are required to secure all bookings.
Medical & Special Requirements
Please advise us of any special requirements that you may have at the time of your booking. Some therapies are not suitable for those with certain medical conditions.
Age Requirements
The minimum age requirement to access the spa and have treatments is 16 years of age.
Gift Vouchers & No.1 Spa Shop
All products that we use in our spa therapies are also available for purchase here at the spa. We also have a range of gift vouchers available. Please ask us at reception.
Opening Times
Monday 10am – 8pm
Tuesday – Saturday 10am – 7pm
Sunday 10am – 3pm
Subject to change & availability
