How To Spa

As part of our environmental waste reduction program we encourage spa guests to bring own reusable light weight indoor shoes/ flip flops or slippers also as part of our single use plastic reduction program we also encourage guests to bring your own refillable water bottle which can be refilled in our spa rehydration station.

Upon Arrival

We recommend you enjoy our thermal suite for one hour prior to your treatment. Please arrive at least 15 minutes before treatment time to allow time to change and to complete a consultation form.

No.1 Spa Etiquette

The spa ethos at No.1 is one of tranquility & relaxation. Clients will be provided with a locker, robe, slippers & a towel. Swim wear is advised to enjoy heat treatments.

Pregnancy Treatments

We offer a range of customised Pregnancy Treatments for nursing & expectant mothers. Please note that use of the thermal spa suite is not recommended.

Spa Facilities at No.1

Separate male & female changing rooms, unisex thermal suite and private spa suite including bathing room and wellness & treatment suite.

Our Cancellation Policy

We have a strict 24 hour cancellation policy. Groups of 6 or more require 48 hours notice. Treatments cancelled within these 24/ 48 hour periods will incur 100% charge. Credit card details are required to secure all bookings.

Medical & Special Requirements

Please advise us of any special requirements that you may have at the time of your booking. Some therapies are not suitable for those with certain medical conditions.

Age Requirements

The minimum age requirement to access the spa and have treatments is 16 years of age.

Gift Vouchers & No.1 Spa Shop

All products that we use in our spa therapies are also available for purchase here at the spa. We also have a range of gift vouchers available. Please ask us at reception.